Privacy Policy

1. Introduction

Complete Fence Care ("we," "our," "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit completefencecare.com, call us at 573-214-1952, or otherwise interact with our business.

2. Information We Collect

We may collect the following categories of information:

• Contact information you choose to share with us, such as your name, phone number, email address, and property address.
• Project details you share with us when discussing fence installation, repair, or other services.
• Website usage data automatically collected when you visit our website, such as browser type, device type, IP address, referring page, and pages viewed.
• Communications with us, including phone calls (which we generally do not record) and any messages exchanged via our social channels.

3. How We Use Information

We use information for purposes including:

• Responding to your inquiries and providing free estimates
• Scheduling, performing, and following up on services
• Improving our website, services, and customer experience
• Complying with legal obligations and protecting our rights

4. SMS / Text Message Communication

If you call us or otherwise share your phone number, we may follow up by text message regarding your inquiry, estimate, or scheduled service. Standard messaging rates from your carrier may apply. Message frequency varies based on the nature of your project.

You may opt out of text communications at any time by replying STOP to any message we send. Reply HELP for help, or call us directly at 573-214-1952. We will not share your phone number with third parties for their marketing purposes.

5. Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help operate our business (for example, hosting, analytics, communications), under appropriate confidentiality terms
• Legal or regulatory authorities when required by law or to protect our rights, property, or safety
• A successor entity in the event of a merger, acquisition, or sale of business assets

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Your Choices

You may contact us at any time to:

• Request a copy of the personal information we hold about you
• Request correction or deletion of your information
• Opt out of communications

10. Third-Party Links

Our website and social channels may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent version. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy, please contact:

Complete Fence Care
Columbia, MO 65202
Phone: 573-214-1952
Hours: Mon–Sat, 7:00am–7:00pm